The tailoring and handling time is the number of business days we will take to process your items before shipping them. This processing includes order verification, item manufacturing, quality checking and packaging. This does not include the shipping time.

Different items and categories have different tailoring and handling times. However, on each item page the information is displayed next to the item photo as shown in the picture below.

Q1: Are you a manufacturer or trading company?

A1: Fidel group was founded on 1974,We are a professional manufacturer with more than 20000㎡ workshop and 200 employee.We have more than 30 years of export experience.

Q2:How can I order from you?

A2:Please send us your enquiry list on line or by email, we will reply you within each working day.

Q3:How do I know if my order was submitted properly?

After completing checkout, you’ll be sent a confirmation via e-mail. If you ever have any questions about your order, please talk on line or call us:0086+15861900999

Q4: Can i use my trademark or specially design for package?

A4:Yes, we can use your logo to stamping on product, design of package is also.

Q5: What is MOQ?

A5: It depends on the products. Pls send us your interested products, we will check the inventory . If in stock, we can lower the quantities.

Q6: How long is the delivery time?

A6: Normally the delivery takes 30-45 days to arrange the production.If the goods are all in stock, we can ship for you quickly.